At Toneloom, we stand behind the quality, craftsmanship, and enduring beauty of every piece you welcome into your home. Each item is backed by our commitment to exceptional materials and meticulous construction.

For full coverage details, please refer to our Limited Warranty.

• Free Standard Shipping: Enjoy complimentary shipping to the contiguous U.S. No hidden fees at checkout.
• Delivery Timeline: Total estimated delivery is 7–13 business days (2–3 days processing + 5–10 days transit).
• Freight Service: This item ships via professional LTL freight. The carrier will call you to schedule a delivery appointment.
• Curbside Delivery: Includes delivery to the nearest accessible location (curbside/driveway). Drivers do not enter the home or perform assembly.
• Ready to Enjoy: Most pieces arrive fully assembled. Any minor setup required will be clearly noted.

Need more details?
View our full Shipping Policy or contact support@toneloom.com.

• 30-Day Returns: Not in love? You have 30 days from delivery to request a return in original packaging.
• Hassle-Free Cancellations: Cancel for a Full Refund anytime before your order ships.
• Damaged Items: If your piece arrives with issues, notify us within 5 days for a free replacement or refund.

Questions?
See our Return & Refund Policy.

To preserve the beauty and longevity of your Toneloom furniture and décor, we recommend following our professional care guidelines. Regular gentle cleaning, prompt attention to spills, and proper handling will help maintain the integrity of materials such as wood, metal, upholstery, stone, and glass. For detailed, material-specific care instructions, please refer to our Care Guide or contact our support team for assistance.